3rd Line Support Jobs in Hertfordshire

Third Line Support
East of England > Hertfordshire

The median Third Line Support salary in Hertfordshire is £37,500 per year, according to job vacancies posted during the 6 months leading to 21 January 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
21 Jan 2025
Same period 2024 Same period 2023
Rank 93 81 133
Rank change year-on-year -12 +52 +14
Permanent jobs requiring a 3rd Line Support 10 6 3
As % of all permanent jobs advertised in Hertfordshire 0.84% 0.57% 0.15%
As % of the Job Titles category 1.00% 0.61% 0.17%
Number of salaries quoted 7 4 3
10th Percentile - - -
25th Percentile £36,250 £31,250 £29,750
Median annual salary (50th Percentile) £37,500 £41,250 £31,500
Median % change year-on-year -9.09% +30.95% -26.74%
75th Percentile £43,750 £55,625 £42,875
90th Percentile £44,250 £56,750 £48,650
East of England median annual salary £40,000 £42,500 £38,500
% change year-on-year -5.88% +10.39% -7.23%

All Permanent IT Job Vacancies
Hertfordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 1,001 987 1,779
% of permanent jobs with a recognized job title 83.70% 93.38% 91.70%
Number of salaries quoted 474 773 946
10th Percentile £31,250 £28,000 £28,500
25th Percentile £45,000 £39,150 £35,000
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +10.00%
75th Percentile £69,750 £67,500 £66,250
90th Percentile £87,500 £77,500 £87,500
East of England median annual salary £52,000 £50,000 £54,125
% change year-on-year +4.00% -7.62% +13.95%

3rd Line Support
Job Vacancy Trend in Hertfordshire

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for 3rd Line Support in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing 3rd Line Support in Hertfordshire.

Salary trend for 3rd Line Support in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 6 months to 21 January 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Watford - 6 £37,500 -
St Albans - 3 - -
Hitchin - 1 £45,000 - 1
3rd Line Support
East of England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 21 January 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring 3rd Line Support in the job title.

1 8 (80.00%) Windows
1 8 (80.00%) Microsoft
1 8 (80.00%) Active Directory
1 8 (80.00%) Microsoft 365
1 8 (80.00%) Microsoft Intune
2 7 (70.00%) Azure
3 6 (60.00%) Cybersecurity
3 6 (60.00%) Cost Reduction
4 5 (50.00%) OneDrive
4 5 (50.00%) Windows Server
4 5 (50.00%) SharePoint
5 4 (40.00%) Microsoft Exchange
5 4 (40.00%) LAN
5 4 (40.00%) WAN
5 4 (40.00%) ITIL
5 4 (40.00%) Firewall
5 4 (40.00%) Entra ID
5 4 (40.00%) Remote Desktop
6 3 (30.00%) Hybrid Cloud
6 3 (30.00%) Okta
6 3 (30.00%) Virtual Desktop
6 3 (30.00%) SD-WAN
6 3 (30.00%) Social Skills
6 3 (30.00%) Customer Service
6 3 (30.00%) Cisco
6 3 (30.00%) Citrix
6 3 (30.00%) Microsoft Office
6 3 (30.00%) SSL
6 3 (30.00%) Aruba
6 3 (30.00%) AWS

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (50.00%) SharePoint
2 4 (40.00%) Microsoft Exchange
Applications
1 3 (30.00%) Microsoft Office
Cloud Services
1 8 (80.00%) Microsoft 365
2 7 (70.00%) Azure
3 5 (50.00%) OneDrive
4 4 (40.00%) Entra ID
5 3 (30.00%) AWS
Communications & Networking
1 4 (40.00%) Firewall
1 4 (40.00%) LAN
1 4 (40.00%) Remote Desktop
1 4 (40.00%) WAN
2 3 (30.00%) SD-WAN
2 3 (30.00%) SSL
2 3 (30.00%) Wi-Fi
3 1 (10.00%) VLAN
3 1 (10.00%) VPN
General
1 3 (30.00%) Manufacturing
1 3 (30.00%) Social Skills
Miscellaneous
1 3 (30.00%) Hybrid Cloud
Operating Systems
1 8 (80.00%) Windows
2 5 (50.00%) Windows Server
3 1 (10.00%) Windows Server 2016
Processes & Methodologies
1 6 (60.00%) Cost Reduction
1 6 (60.00%) Cybersecurity
2 4 (40.00%) ITIL
3 3 (30.00%) Customer Service
3 3 (30.00%) Problem Management
4 1 (10.00%) ITSM
4 1 (10.00%) Problem-Solving
Qualifications
1 3 (30.00%) Degree
2 2 (20.00%) DBS Check
3 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (10.00%) Cyber Essentials
1 1 (10.00%) SLA
System Software
1 8 (80.00%) Active Directory
2 3 (30.00%) Virtual Desktop
3 1 (10.00%) Hyper-V
Systems Management
1 8 (80.00%) Microsoft Intune
2 1 (10.00%) Autotask
Vendors
1 8 (80.00%) Microsoft
2 3 (30.00%) Aruba
2 3 (30.00%) Cisco
2 3 (30.00%) Citrix
2 3 (30.00%) Fortinet
2 3 (30.00%) Okta
3 1 (10.00%) WatchGuard