3rd Line Support Job Trends in Hertfordshire

Third Line Support
East of England > Hertfordshire

The median Third Line Support salary in Hertfordshire is £37,500 per year, according to job vacancies posted during the 6 months leading to 9 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Sep 2026
Same period 2025 Same period 2024
Rank 105 84 87
Rank change year-on-year -21 +3 -8
Permanent jobs requiring a 3rd Line Support 3 1 5
As % of all permanent jobs in Hertfordshire 0.13% 0.12% 0.33%
As % of the Job Titles category 0.14% 0.13% 0.35%
Number of salaries quoted 3 1 0
10th Percentile - - -
25th Percentile £33,750 £56,250 -
Median annual salary (50th Percentile) £37,500 £57,500 -
Median % change year-on-year -34.78% - -
75th Percentile £46,875 £58,750 -
90th Percentile £50,250 - -
East of England median annual salary £37,000 £45,000 £45,000
% change year-on-year -17.78% - +12.50%

All Permanent IT Job Roles
Hertfordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 2,085 784 1,448
% of permanent jobs with a recognized job title 92.34% 94.57% 95.14%
Number of salaries quoted 1,385 511 819
10th Percentile £30,000 £28,750 £26,000
25th Percentile £40,000 £35,500 £37,500
Median annual salary (50th Percentile) £55,000 £48,000 £51,500
Median % change year-on-year +14.58% -6.80% -1.90%
75th Percentile £70,000 £60,000 £65,000
90th Percentile £90,000 £80,000 £78,750
East of England median annual salary £50,000 £45,000 £50,000
% change year-on-year +11.11% -10.00% -2.44%

3rd Line Support
Job Vacancy Trend in Hertfordshire

Historical trend showing the proportion of permanent IT job postings featuring '3rd Line Support' in the job title relative to all permanent IT jobs advertised in Hertfordshire.

3rd Line Support job vacancy trend in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

Salary distribution trend for 3rd Line Support job vacancies in Hertfordshire.

Salary distribution trend for 3rd Line Support job vacancies in Hertfordshire

3rd Line Support
Salary Histogram in Hertfordshire

Salary distribution for jobs citing 3rd Line Support in Hertfordshire over the 6 months to 9 September 2026.

Salary histogram for 3rd Line Support in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 6 months to 9 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stevenage - 2 £37,500 -
Borehamwood - 1 £50,000 - 2
3rd Line Support
East of England

3rd Line Support Skill Set
Top 19 Co-Occurring Skills & Capabilities in Hertfordshire

For the 6 months to 9 September 2026, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring 3rd Line Support in the job title.

1 3 (100.00%) Active Directory
1 3 (100.00%) Azure
1 3 (100.00%) Entra ID
1 3 (100.00%) Microsoft
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) Microsoft Intune
1 3 (100.00%) SharePoint
2 2 (66.67%) Collaborative Culture
2 2 (66.67%) Degree
2 2 (66.67%) Firewall
2 2 (66.67%) Windows
3 1 (33.33%) Azure Certification
3 1 (33.33%) Citrix
3 1 (33.33%) Infrastructure Engineering
3 1 (33.33%) Mentoring
3 1 (33.33%) OneDrive
3 1 (33.33%) Root Cause Analysis
3 1 (33.33%) Virtual Desktop

3rd Line Support Skill Set
Co-Occurring Skills & Capabilities in Hertfordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) SharePoint
Cloud Services
1 3 (100.00%) Azure
1 3 (100.00%) Entra ID
1 3 (100.00%) Microsoft 365
2 1 (33.33%) OneDrive
Communications & Networking
1 2 (66.67%) Firewall
General
1 2 (66.67%) Social Skills
Miscellaneous
1 2 (66.67%) Self-Motivation
Operating Systems
1 2 (66.67%) Windows
Processes & Methodologies
1 2 (66.67%) Collaborative Culture
2 1 (33.33%) Infrastructure Engineering
2 1 (33.33%) Mentoring
2 1 (33.33%) Root Cause Analysis
Qualifications
1 2 (66.67%) Degree
2 1 (33.33%) Azure Certification
System Software
1 3 (100.00%) Active Directory
2 1 (33.33%) Virtual Desktop
Systems Management
1 3 (100.00%) Microsoft Intune
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Citrix