3rd Line Support Job Trends in Hertfordshire

Third Line Support
East of England > Hertfordshire

The median Third Line Support salary in Hertfordshire is £50,500 per year, according to job vacancies posted during the 6 months leading to 8 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Nov 2025
Same period 2024 Same period 2023
Rank 64 93 59
Rank change year-on-year +29 -34 +78
Permanent jobs requiring a 3rd Line Support 14 5 10
As % of all permanent jobs in Hertfordshire 1.44% 0.36% 1.39%
As % of the Job Titles category 1.58% 0.39% 1.45%
Number of salaries quoted 14 2 7
10th Percentile - - £32,500
25th Percentile £42,500 £36,250 £34,375
Median annual salary (50th Percentile) £50,500 £37,500 £38,000
Median % change year-on-year +34.67% -1.32% +20.63%
75th Percentile £51,500 £38,750 £49,375
90th Percentile - - £56,000
East of England median annual salary £47,500 £40,000 £43,500
% change year-on-year +18.75% -8.05% +27.94%

All Permanent IT Job Vacancies
Hertfordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 885 1,298 692
% of permanent jobs with a recognized job title 90.77% 92.25% 95.98%
Number of salaries quoted 612 624 483
10th Percentile £28,000 £30,000 £28,840
25th Percentile £32,500 £45,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,320 £55,000
Median % change year-on-year -9.62% +0.58% +4.76%
75th Percentile £60,000 £70,000 £65,000
90th Percentile £75,000 £81,750 £77,000
East of England median annual salary £45,000 £52,500 £52,500
% change year-on-year -14.29% - -

3rd Line Support
Job Vacancy Trend in Hertfordshire

Historical trend showing the proportion of permanent IT job postings featuring '3rd Line Support' in the job title relative to all permanent IT jobs advertised in Hertfordshire.

3rd Line Support job vacancy trend in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

Salary distribution trend for 3rd Line Support job vacancies in Hertfordshire.

Salary distribution trend for 3rd Line Support job vacancies in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 6 months to 8 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hatfield - 6 £47,000 - 1
Watford -5 1 £57,500 +53.33% 1
3rd Line Support
East of England

3rd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Hertfordshire

For the 6 months to 8 November 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring 3rd Line Support in the job title.

1 13 (92.86%) Entra ID
1 13 (92.86%) Mobile Device Management
1 13 (92.86%) Security Cleared
2 12 (85.71%) Android
2 12 (85.71%) Apple
2 12 (85.71%) Apple iOS
2 12 (85.71%) Jamf Pro
2 12 (85.71%) SC Cleared
2 12 (85.71%) Zero Trust
3 7 (50.00%) Samsung
4 6 (42.86%) Configuration Management
4 6 (42.86%) Service Management
4 6 (42.86%) SLA
5 1 (7.14%) Active Directory
5 1 (7.14%) AWS
5 1 (7.14%) Azure
5 1 (7.14%) Business Continuity
5 1 (7.14%) Business Intelligence
5 1 (7.14%) Capacity Management
5 1 (7.14%) Cisco
5 1 (7.14%) Data Loss Prevention
5 1 (7.14%) DNS
5 1 (7.14%) Fibre Channel
5 1 (7.14%) Firewall
5 1 (7.14%) HP
5 1 (7.14%) Hyper-V
5 1 (7.14%) Infrastructure Engineering
5 1 (7.14%) Linux
5 1 (7.14%) Microsoft
5 1 (7.14%) Microsoft 365

3rd Line Support Skill Set
Co-Occurring Skills & Capabilities in Hertfordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (7.14%) Microsoft Exchange
Applications
1 1 (7.14%) Microsoft Office
Cloud Services
1 13 (92.86%) Entra ID
2 1 (7.14%) AWS
2 1 (7.14%) Azure
2 1 (7.14%) Microsoft 365
Communications & Networking
1 1 (7.14%) DNS
1 1 (7.14%) Fibre Channel
1 1 (7.14%) Firewall
1 1 (7.14%) SAN
General
1 6 (42.86%) Law
1 6 (42.86%) Marketing
2 1 (7.14%) Retail
Miscellaneous
1 12 (85.71%) Onboarding
2 1 (7.14%) Clustering
2 1 (7.14%) PKI
Operating Systems
1 12 (85.71%) Android
1 12 (85.71%) Apple iOS
2 1 (7.14%) Linux
2 1 (7.14%) Windows
2 1 (7.14%) Windows Server
Processes & Methodologies
1 13 (92.86%) Mobile Device Management
2 12 (85.71%) Zero Trust
3 6 (42.86%) Configuration Management
3 6 (42.86%) Service Management
4 1 (7.14%) Business Continuity
4 1 (7.14%) Business Intelligence
4 1 (7.14%) Capacity Management
4 1 (7.14%) Data Loss Prevention
4 1 (7.14%) Infrastructure Engineering
4 1 (7.14%) Server Building
4 1 (7.14%) Server Management
4 1 (7.14%) Software Licensing
Qualifications
1 13 (92.86%) Security Cleared
2 12 (85.71%) SC Cleared
Quality Assurance & Compliance
1 6 (42.86%) SLA
System Software
1 1 (7.14%) Active Directory
1 1 (7.14%) Hyper-V
Systems Management
1 12 (85.71%) Jamf Pro
2 1 (7.14%) Microsoft Clustering
2 1 (7.14%) Microsoft Intune
2 1 (7.14%) NetBackup
2 1 (7.14%) Puppet
2 1 (7.14%) WhatsUp Gold
Vendors
1 12 (85.71%) Apple
2 7 (50.00%) Samsung
3 1 (7.14%) Cisco
3 1 (7.14%) HP
3 1 (7.14%) Microsoft
3 1 (7.14%) SAP